Privacy Policy

Learn how Mohaaseb collects, uses, and protects your personal data and wallet information.

Mohaaseb respects your privacy and is committed to protecting your personal data. We collect information such as name, email address, account details, wallet balance, transaction history, and usage activity in order to operate and improve our services. Your data is used for account management, subscription processing, wallet balance management, customer support, payment reconciliation, and system improvements. In cases of subscription cancellation or plan changes, any eligible remaining amount may be credited to the user's internal wallet balance in accordance with our Refund & Cancellation Policy. Wallet balances are non-withdrawable and can only be used within the platform. We do not sell or share your personal data with third parties except when required by law or when necessary to provide essential services such as payment processing. We apply appropriate technical and organizational security measures to protect your data; however, no online platform can guarantee absolute security. By using Mohaaseb, you agree to this Privacy Policy.